Effective date: August 18, 2026 · Last reviewed: August 18, 2026 · Applies to: skywardbookings.com and all services provided by AGENCY 54, LLC
1. Independent agency — no carrier affiliation
Skyward Bookings is a trading name of AGENCY 54, LLC, an independent travel agency. We are not Amtrak, VIA Rail Canada, Eurostar, National Rail, Network Rail, Brightline, Trainline, or any train operating company, transport authority or government agency.
We are not affiliated with, endorsed by, sponsored by, approved by, licensed by or in any way officially connected with any rail carrier or government body. Any impression to the contrary is unintended and incorrect.
All carrier names, train names, route names, station names, trademarks, service marks and logos referenced on this website remain the property of their respective owners. They are used solely for identification and descriptive purposes to explain the services we can arrange.
2. This website is not an official source
This website is an editorial and commercial resource operated by a travel agency. It is not an official source of carrier schedules, fares, policies or operational information.
For authoritative timetables, fares, conditions of carriage and service updates, consult the relevant carrier directly. Where the information on this site differs from a carrier's own published information, the carrier's information governs.
3. Accuracy of content
Route descriptions, journey times, distances, station lists, equipment types, onboard amenities, dining arrangements, luggage allowances and discount categories on this site reflect our understanding at the time of publication.
Carriers change schedules, rolling stock, catering, station facilities and policies frequently and without notice to us. Seasonal variation, engineering work, equipment substitution and route changes all affect what you will actually experience.
We make no representation or warranty, express or implied, as to the accuracy, completeness, reliability, suitability or currency of any information on this website. Always confirm current details with your agent at the time of booking.
4. No guarantee of savings
Statements on this site about potential savings — including percentage figures, dollar amounts and comparisons — reflect results previously achieved for other travelers on specific itineraries. They are illustrative and are not a promise, guarantee or representation about what you will save.
Actual savings, if any, depend on your route, dates, class of service, discount eligibility, live availability and the fare constructions available at the moment of booking. On some itineraries, particularly simple short-corridor journeys, booking directly with the carrier may cost the same or less than booking through us. Where that is the case, we will tell you.
5. Third-party services and links
All transportation is provided by independent third-party carriers. We act only as an intermediary arranging those services at your request. We do not own, operate, control or supervise any train, station or crew.
We are not liable for the acts, errors, omissions, representations, warranties, breaches, negligence, delays or cancellations of any carrier or third-party supplier, nor for any personal injury, death, property damage or other loss arising from them.
This website may contain links to third-party websites. We do not control and are not responsible for their content, accuracy, availability, security or privacy practices. A link does not imply endorsement.
6. No professional advice
Nothing on this website constitutes legal, financial, immigration, insurance or medical advice. Information about passports, visas, border requirements, travel insurance and health matters is general in nature and may not reflect your circumstances or current requirements.
You are solely responsible for ensuring that you hold the documentation required for your journey and for meeting any entry requirements of the countries you travel to or through. Consult official government sources and, where appropriate, a qualified professional.
7. Forward-looking and editorial content
Travel guides, route recommendations, seat-side suggestions and opinions about which service to take represent the editorial views of our team based on personal experience. They are offered in good faith and are not statements of fact. Your experience may differ.
8. Limitation of liability
To the fullest extent permitted by law, AGENCY 54, LLC disclaims all liability for any loss or damage, direct or indirect, arising from reliance on any information published on this website. Your use of this website and any reliance on its content is entirely at your own risk.
Our liability in connection with services we provide is limited as set out in our Terms & Conditions.
9. Testimonials and reviews
Testimonials published on this website are provided by real travelers and are reproduced substantially as submitted, edited only for length and clarity. Names are shown as given and locations are self-reported.
Testimonials reflect individual experiences and are not representative of every customer's experience. They are not a guarantee that you will obtain the same or similar results. We do not compensate travelers for testimonials.
10. Errors and omissions
Despite our efforts, this website may contain typographical errors, inaccuracies or omissions. We reserve the right to correct any error and to update content at any time without notice, and we are not obliged to honour information that was published in error.
If you spot an error, we would genuinely appreciate hearing about it — email info@skywardbookings.com.
Contact
Questions about this document should be directed to:
AGENCY 54, LLC (trading as Skyward Bookings)
927 Tan Tara TRL
Jacksonville, FL 32221, United States
Telephone: +1 (888) 821-4679
Email: info@skywardbookings.com
